Helplines Reimagined, with Dee Luo and Nick Hurlburt of Tech Matter's Aselo

In this special episode of the Tech Matters Podcast, we dive into the inspiring story of Aselo , a groundbreaking contact center platform designed to empower child helplines worldwide. Aselo is revolutionizing how organizations provide counseling, resources, and care through modern, purpose-built technology. Join us as we explore the journey of Director of Product and Operations Dee Luo and Executive Director Nick Hurlburt, the visionary leaders behind Aselo, who share how they transitioned from the tech industry to building a social enterprise that's making a global impact. Aselo is now helping to bring helplines into the digital age, from applying human-centered methods for software design, to integrating AI, to safeguarding sensitive data. This episode is part of Podcasthon , a global event spotlighting charities and social enterprises making a difference. Don't miss this deep dive into the power of technology for good—listen now and be inspired by the intersection of tech, empathy, and social impact! RATE, WRITE, SUBSCRIBE Be sure to Rate, Review, or Subscribe on your favorite podcasting platform! Was there anything you agreed or disagreed with? Anything you'd like us to explore further? Write us a note at podcast@techmatters.org and follow us on LinkedIn !